Shop Policies

Returns and Exchanges

I accept returns and cancellations however you must contact me within 7 days of delivery and ship items back within 14 days of delivery. 

To request a cancellation please reach out within 2 days of purchase. 

Exchanges only accepted for size. 

The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: 

• Custom or personalized orders 

Conditions of return 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Questions about your order? 

Please contact me if you have any problems with your order. 

You can email me at: contact@ruggedandraw.com